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Foundation Home Loans Improves Responsiveness While Keeping Headcount Flat

44%Of all inbound documents classified without human input

16 hoursSaved per day by automating inbound document processing

50%Faster responses to inbound customer requests

Foundation Home Loans uses Tungsten solutions for process automation—cutting customer response times by over 50%, saving over 16 person-hours per day and creating headroom for growth.

Focus

  • インテリジェント・オートメーション
  • Document Capture
  • Classification and Triage

Download Case Study

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One of our main goals was to empower our existing team to spend more time adding value to our customers, and that’s exactly what Tungsten has helped us to achieve.
Julie Hood,
Senior IT Project Manager, Foundation Home Loans

About Company

Headquartered in Bracknell, England, Foundation Home Loans is an intermediary-only lender offering a competitive range of products to meet the needs of buy-to-let clients, limited companies, and applicants for residential mortgages who just miss out on the mainstream lenders. Through its intuitive online portal, Foundation Home Loans provides instant and accurate decisions, saving mortgage brokers time.

https://www.foundationforintermediaries.co.uk/

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