Power PDF、PaperPort、OmniPage のサポート
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販売代理店および個人ライセンスのお客様
For purchases of individual Power PDF, PaperPort or OmniPage licenses from TungstenAutomation.com, (previously Kofax.com) or other retailer.
オンライン・サポート
Power PDF サポートをリクエストする
PaperPort サポート
OmniPage サポート
For help under warranty, please open a case through our online form. A case must be created to access our phone system.
ドキュメント
Power PDF Advanced：ユーザー・ガイド
Power PDF Standard：ユーザー・ガイド
ソフトウェア更新
From time to time, Tungsten Automation will release bug-fix only software updates to remedy issues with our Desktop products. Bug-fixes are provided free of charge as a download from within the Desktop Software and/or from the Tungsten Automation website.
注文に関する質問
注文状況を確認する
購入日から 2 週間以内であれば、無料でソフトウェアを再ダウンロードできます
30 日間返金保証
Tungsten Automation offers a thirty-day money back guarantee for the purchase price on Power PDF, PaperPort and OmniPage desktop licenses, beginning on date of purchase, when purchased only on TungstenAutomation.com.
For a refund, please send an email to esales@tungstenautomation.com with your order number and reason for cancellation, and a refund will be issued within 2 business days. Please allow additional time for the credit to appear in your account.
Power PDF Business and OmniPage Server/CSDK are not eligible for refunds. Please speak with your account representative for options.
Our One Year Support Warranty
Tungsten Automation customers receive unlimited Technical Support access for the first one year of Product Ownership. Access is limited to problems or issues experienced during installation, setup, configuration, reinstallation (not including data recovery) and during normal usage.
Hardware configuration must meet the system requirements for the software. See the User’s Guide specific to the Tungsten Automation Desktop Software for system requirements. The One Year Desktop Support Warranty is effective upon the earlier of product registration or activation.