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Modernizing insurance with AI-Enabled intelligent automation

Mitigate fraud, manage risk, enhance customer experience, and slash operating costs

Tungsten Automation is a trusted partner to Leading Global Insurance companies

45Countries Served

4900+Global Insurance Companies

21 of 25Top Global Insurance Companies

概要

現在のダイナミックな環境で競争力を維持するには、保険業務に対する多面的なアプローチが必要です。

In the dynamic insurance landscape, companies constantly strive for efficiency, cost reduction, and enhanced customer satisfaction. Tungsten Automation empowers insurers to achieve these goals by providing intelligent automation solutions. Leveraging Artificial Intelligence (AI), Intelligent Document Processing (IDP), and machine learning (ML), Tungsten Automation streamlines critical processes such as claim processing, underwriting, and compliance. This enables lower cost to serve, faster claim resolution, improved fraud detection, and more accurate underwriting decisions. By automating repetitive tasks, you enable employees to focus on high-value activities to drive your business objectives. Tungsten Automation equips insurers with the tools to gain a competitive edge, improve operational efficiency, and deliver exceptional customer experiences in today's evolving market.

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Lower operating costs

保険金請求および保険契約管理におけるコンテンツ集約型プロセスをデジタル化して規模を拡大することができます。

Manage fraud and risk

保険組織の資産と評判を保護し、顧客の信頼を育み、不正請求による収益損失を軽減します。

Improve customer experience

パーソナライズされた取引、シームレスな運用、より迅速なエンゲージメント時間を実現することで、顧客が大切にされ、理解され、効率的にサービスを受けていると感じられるようにします。
グローバルでの顧客数

Leading global insurance companies rely on Tungsten Automation to drive efficiency, reduce risk and elevate customer experiences.

Acrisure logo
AIA Group logo
Aviva logo
Deutsche Rentenversicherung logo
De Goudse logo
Safe-Guard Products International logo
ケーススタディ

Our customers leverage Tungsten across a broad set of Insurance verticals to gain a competitive advantage.

Acrisure Logo
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"Having a partner whose vision aligned was paramount to us. Tungsten Automation believes in transforming organizations with their products and disrupting the status quo."
Asheesh Biyala
VP of Intelligent Automation, Acrisure
Aviva Logo
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As we look to utilize OCR and NLP more and more within our journeys, it means we can free our frontline colleagues from laborious and repetitive tasks around analysis and spend more time working directly with the customer on-demand and servicing their needs.
Dave Warnes
Automation Customer and Engagement Lead, Aviva
Safe-Guard Products International logo
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"With Tungsten solutions underpinning our mobile app, we can put new capabilities directly into our customers’ hands and help then access the services they need anytime and anywhere – boosting satisfaction and loyalty."
Vice President of Operations
Safe-Guard
Deutsche Rentenversicherung Logo
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Thanks to TotalAgility, we've been able to reassign some of our classification team employees to other tasks, so they can realize their full potential.
Ronny Stein
Head of Scanning and Projects, DRV Rhineland-Palatinate, Speyer
Use cases

Reduce claims fraud with AI

Leverage advanced technologies like Artificial Intelligence (AI), machine learning, and data analytics to detect suspicious patterns in claims data and flag potential fraud for investigation. Comprehensive fraud detection capabilities enable insurers to mitigate risks, enhance operational efficiency, and protect financial performance.

Automate claims

Streamline the claim process—from intake to verification and settlement—through comprehensive automation, significantly reducing manual errors and accelerating claims resolution. By leveraging Intelligent Automation, insurers achieve faster and more efficient customer service, resulting in greater customer satisfaction and enhanced operational efficiency.

Streamline renewals

Optimize policy renewals by implementing automated document reviews, which ensure timely updates, minimize delays, and significantly enhance customer satisfaction.

Support underwriting

Accelerate the underwriting process by efficiently extracting data from documents, facilitating faster risk assessments, improving decision-making, and enhancing underwriting accuracy.

Related resources
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