Public Sector Automation Solutions
Transform your workflows with public sector automation. Join 25,000 public sector customers in improving citizen services with Tungsten Automation.
Tungsten Automation is a trusted partner to the Public Sector globally
AI-powered Document and Workflow Automation empower digital transformation and citizen services
The public sector often grapples with inefficiencies stemming from outdated processes, fragmented data management, and complex compliance requirements. Tungsten Automation’s advanced technologies empower organizations to significantly enhance operational efficiency and reduce the burden of manual efforts. This transformation facilitates quicker responses to citizen inquiries and services, ultimately improving user satisfaction and engagement.
Leveraging advanced AI-powered analytics enables public sector organizations to gain critical insights from data, facilitating informed decision-making and effective policy development. By ensuring secure data management and compliance with regulatory standards, agencies can build public trust and foster transparency. Together, these capabilities create a more responsive and accountable public sector, dedicated to better serving its communities.

Global Public Sector organizations rely on Tungsten Automation to drive efficiency, reduce risk and elevate citizen experiences.
Our customers leverage Tungsten across a broad set of Public Sector services to gain a competitive advantage.




Explore how AI-powered intelligent automation enhances how public sector institutions do business
Streamline grant management
Streamline grant management and writing with Intelligent Automation and document management, improving efficiency and ensuring compliance.
Transform citizen onboarding
住民のオンボーディング・プロセスをデジタル化し、文書の収集、検証、データ入力を自動化して、住民サービスの提供を強化することができます。
Optimize case management
ケースの受付、ルーティング、文書処理を自動化し、公共部門において効率的かつ透明性のあるケース管理を可能にします。
Improve compliance and records management
自動化された文書のキャプチャ、分類、保存により、法規制へのコンプライアンスを確保し、記録管理を合理化することができます。
Public sector automation harnesses the power of AI automation for documents and workflow to create a more responsive and accountable public sector.
Global public sector organizations around the world use Tungsten Automation to improve their citizen experiences, including the US Department of Veteran Affairs, the US Air Force, Jordan Customs, and more.
By embracing automation in the public sector, organizations are empowered to do better work. Benefits of public sector automation tools include:
- Enhanced efficiency: Streamline daily processes with task automation to increase efficiency, save cost, and reduce the opportunity for human error.
- Better decision making: Thanks to public sector automation, you’ll gain access to valuable insights that can result in more informed decision-making and policy development.
- Improved citizen services: Your citizens will appreciate faster and more accurate services as a result of enhanced workforce automation.
Tungsten robotic process automation (RPA) enables public sector organizations to automate time-consuming, multi-step tasks without the need for coding. Traditionally, robotic process automation for the public sector is quite basic. It follows an established set of rules to complete basic tasks. Tungsten RPA, however, has embedded AI and cognitive capture, enabling RPA to complete more complex tasks that require thinking and interpreting data.
Automation in the public sector can open doors to greater efficiency, better decision making, and improved customer satisfaction. Organizations in the public sector can use automation to:
- Streamline grant management: Improve grant writing with automation for greater compliance, efficiency, and success.
- Transform citizen onboarding: Onboard citizens digitally, including document collection, verification, and more, for better citizen service delivery.
- Improve compliance: Manage and meet regulatory compliance thanks to automated identification of non-compliant materials.
Want to see Tungsten’s public sector automation tools in action? Request a demo today. Your dedicated Tungsten representative will take time to learn about your organization and where automation may be able to help. Then, we’ll walk you through our automation tools and show you how they can solve some of your biggest challenges. Learn the difference automation in the public sector can make thanks to Tungsten Automation.


Request a demo
With a personalized demo you can see firsthand how we can help you drive innovation, increase productivity and improve your bottom line.