Contracts, claims, policies, and reports hold the answers enterprises need most, but finding them today means manual review and undocumented know-how. Tungsten TotalAgility's Knowledge Discovery cuts through the chaos, applying AI to that content, turning it into trusted, sourced, and explainable answers. Ask a question in plain language, and move from question to decision, faster and with the confidence to act on what you find.
How Knowledge Discovery Turns Content Into Decisions
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1. Mineunstructured content
Every contract, claim, policy, and report your enterprise holds is ingested and interpreted, turning static documents into enriched content that AI can actually search and reason over.
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2. Centralizeenterprise knowledge
Organize the enriched content in a governed AI Knowledge Base that keeps its context intact, so teams and agents draw from a single trusted source instead of scattered files and inboxes.
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3. Discovertrusted insights
AI Knowledge Discovery Agents search, summarize, and connect enterprise knowledge, answering questions and providing insight in plain language with links back to the source.
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4. Activate:confident decisions
Knowledge Discovery puts the answers and insights to work across the business, powering real-time decisions and the confidence to act on them.
Move from hidden insights to intelligent action
Discover what matters across unstructured enterprise content, find answers faster, and turn trusted knowledge into confident decisions.
Unlock Hidden Insights
Surface insights, patterns, and trends buried within large volumes of unstructured content, without manual review or complex queries.
Accelerate Time to Answers
Cut research and response time from days to minutes by asking questions in natural language and getting instant answers with citations to the source.
Enable Confident Decisions
Ground decisions in explainable, source-backed insights, so both people and workflows can rely on information that holds up to scrutiny.
Turn Knowledge into Action
Put insights to work across teams and agents, turning knowledge into faster, better-informed action.
Unstructured Knowledge Mining
Applies advanced OCR and AI to interpret meaning, context, and relationships across enterprise content, turning unread text, tables, and charts into structured, machine-readable knowledge.
AI Knowledge Bases
Centralizes enriched content in an AI Knowledge Base that preserves meaning, relationships, and context across documents, enabling consistent, governed access to enterprise knowledge across teams and systems.
Knowledge Discovery Agents
Enables agents to reason over enterprise knowledge, connecting facts, synthesizing context, and generating trusted insights.
Trust, Governance & Traceability
Ensures insights are explainable and auditable with source traceability, governance controls, and human oversight, built for regulated environments.
Insight Reuse & Activation
Makes insights reusable across workflows, dashboards, and AI agents, turning discovered knowledge into repeatable enterprise value.
Knowledge Discovery Across Industries
Banking and Financial Services Fraud Detection & Risk Analysis
Uncover hidden fraud patterns, monitor regulatory risk, and interpret governing terms buried in contracts, accelerating investigations and protecting customers.
- Fraud detection & case analysis
- Insider trading monitoring
- Loan & trust document compliance
Insurance Claims Analysis & Broker Placement
Analyze claims, broker submissions, and supporting documentation to surface risk indicators faster and improve underwriting decisions.
- Broker placement analysis
- Claims investigation support
- Explanation of benefits analysis
Legal & Compliance Contract & Case Intelligence
Extract insights from contracts, policies, and case files to support due diligence, compliance reviews, and complex legal analysis.
- M&A contract analysis
- Vendor & InfoSec risk management
- Regulatory compliance monitoring
Customer Service Knowledge Base Automation & AI Assistants
Continuously ingest and structure enterprise knowledge to power AI-assisted customer service for faster resolution and improved self-service experiences.
- Knowledge base automation
- AI-powered support chatbots
- Case resolution acceleration