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TotalAgility:
Knowledge Discovery

Advance from hidden insights to confident decisions

Critical insight is buried in unstructured content.

Contracts, claims, policies, and reports hold the answers enterprises need most, but finding them today means manual review and undocumented know-how. Tungsten TotalAgility's Knowledge Discovery cuts through the chaos, applying AI to that content, turning it into trusted, sourced, and explainable answers. Ask a question in plain language, and move from question to decision, faster and with the confidence to act on what you find.

How Knowledge Discovery Turns Content Into Decisions

A structured approach that transforms unstructured content into trusted insights for decision-making
  1. 1. Mineunstructured content

    Every contract, claim, policy, and report your enterprise holds is ingested and interpreted, turning static documents into enriched content that AI can actually search and reason over.

  2. 2. Centralizeenterprise knowledge

    Organize the enriched content in a governed AI Knowledge Base that keeps its context intact, so teams and agents draw from a single trusted source instead of scattered files and inboxes.

  3. 3. Discovertrusted insights

    AI Knowledge Discovery Agents search, summarize, and connect enterprise knowledge, answering questions and providing insight in plain language with links back to the source.

  4. 4. Activate:confident decisions

    Knowledge Discovery puts the answers and insights to work across the business, powering real-time decisions and the confidence to act on them.

Move from hidden insights to intelligent action

Discover what matters across unstructured enterprise content, find answers faster, and turn trusted knowledge into confident decisions.

Unlock Hidden Insights

Surface insights, patterns, and trends buried within large volumes of unstructured content, without manual review or complex queries.

Accelerate Time to Answers

Cut research and response time from days to minutes by asking questions in natural language and getting instant answers with citations to the source.

Enable Confident Decisions

Ground decisions in explainable, source-backed insights, so both people and workflows can rely on information that holds up to scrutiny.

Turn Knowledge into Action

Put insights to work across teams and agents, turning knowledge into faster, better-informed action.

Knowledge Discovery Capabilities

Unstructured Knowledge Mining

Applies advanced OCR and AI to interpret meaning, context, and relationships across enterprise content, turning unread text, tables, and charts into structured, machine-readable knowledge.

Documents being enriched and searched by AI

Knowledge Discovery Across Industries

See how organizations apply knowledge-driven discovery to uncover insights, reduce risk, and drive better decisions across industries.

Banking and Financial Services Fraud Detection & Risk Analysis

Uncover hidden fraud patterns, monitor regulatory risk, and interpret governing terms buried in contracts, accelerating investigations and protecting customers.

  • Fraud detection & case analysis
  • Insider trading monitoring
  • Loan & trust document compliance
Explore Financial Services Use Cases

Insurance Claims Analysis & Broker Placement

Analyze claims, broker submissions, and supporting documentation to surface risk indicators faster and improve underwriting decisions.

  • Broker placement analysis
  • Claims investigation support
  • Explanation of benefits analysis
Explore Insurance Use Cases

Legal & Compliance Contract & Case Intelligence

Extract insights from contracts, policies, and case files to support due diligence, compliance reviews, and complex legal analysis.

  • M&A contract analysis
  • Vendor & InfoSec risk management
  • Regulatory compliance monitoring

Customer Service Knowledge Base Automation & AI Assistants

Continuously ingest and structure enterprise knowledge to power AI-assisted customer service for faster resolution and improved self-service experiences.

  • Knowledge base automation
  • AI-powered support chatbots
  • Case resolution acceleration

See TotalAgility Knowledge Discovery in Action

Talk to an AI and automation expert to explore how TotalAgility turns unstructured content into trusted, decision-ready insight.
 

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Knowledge Discovery Resources

Featured resources and expert insights to help you explore, evaluate, and apply Knowledge Discovery.