A Leader. Again! 2026 Gartner® Magic Quadrant™ for Intelligent Document Processing
TotalAgility:
Advance Documents to Decisions
Today’s enterprises are overwhelmed by content—some flooding in by the minute, others buried in archives for years—but most solutions solve only part of the problem. TotalAgility advances beyond those limits, empowering changemakers to take command of all information, wherever it lives—transforming complex unstructured content into actionable insights that give teams the clarity to move faster, the confidence to decide smarter, and the freedom to focus on what matters most.
Faster time to action
Move work forward without delay by automating document-driven processes — and reduce processing and turnaround times by up to 90%.
Smarter, insight-driven decisions
Turn unstructured content into actionable insights that enable faster, more confident decisions across the business.
Elevated customer experiences
Deliver faster, more consistent customer interactions across onboarding, service, and support—helping teams respond in minutes instead of days.
Strengthened security and compliance
Protect your business and customers by uncovering hidden risk with built-in security, governance, and compliance.
How TotalAgility works
Proven results across industries
8 hours/day saved by automating security checks
“TotalAgility has transformed our KYC process. It's already had a huge, measurable impact on our business, and we’re just getting started!”
Thomas Holmstrom
Solutions Manager,
Marginalen Bank
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75% reduction in adjudication times
“Document capture alone used to take up to two hours; now it takes just 10 to 15 minutes. And, documents were handled three to five times. Today, they’re touched just once—a reduction up to 80%.”
Vice President of Operations Technology,
Safe-Guard
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20-year partnership with Tungsten Automation
“We’ve delivered $9.6M in value by automating 68 processes, freeing our staff to focus on complex work and high-value tasks.”
Rob Duber
Manager, Process Improvement,
University Hospitals, Portage Medical Center
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Analyst Recognition that Reinforces our Vision
A Leader. Again! 2026 Gartner® Magic Quadrant™ for Intelligent Document Processing
We’ve been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Intelligent Document Processing (IDP), for the second-year running, in only the second edition of this report.
よくある質問
What is AI workflow automation?
AI workflow automation allows you to complete a sequence of tasks using AI to achieve a specific goal.
For example, you may use AI workflow automation to:
- Gather and analyze data
- Create personalized marketing material
- Respond to customer service queries
TotalAgility is Tungsten’s AI workflow tool. It features a simple and easy to use interface. Any team member can easily use this tool to boost productivity and gain deeper insights using data.
What are the key components of an AI workflow?
There are three key components of an AI workflow: data, algorithms, and integration and output.
- Data is the backbone of AI systems — whether you’re creating personalized marketing emails for thousands of customers or using AI to uncover business insights.
- Algorithms determine what happens to your data, making them a key component of AI workflows.
- Finally, AI systems need to be integrated into your business so you can leverage the output.
All of these components are simplified within Tungsten TotalAgility, giving you the power to do more in less time.
Ready to create an automatic workflow with AI tools? Meet, TotalAgility®
Tungsten’s AI workflow automation blends generative AI, document processing, and process orchestration to automate your workflows and deliver real-time business insights.
Thanks to TotalAgility, you can streamline operations, boost productivity, enhance experiences, and improve financial performance.
TotalAgility automates workflows across industries, including:
For even wider-reaching solutions, explore the Tungsten Marketplace. Discover a wide range of pre-built solutions to broaden TotalAgility’s application. Deploy TotalAgility in a public or private cloud or on-premises to adapt to your business environment.
Unlock the power of:
- Advanced artificial intelligence: Boost proficiency and efficiency with advanced AI and generative AI capabilities guided by ethical AI principles and stringent security measures.
- End-to-end automation: Lower cost of ownership and improve employee experience with end-to-end automation powered by intelligent document processing, process orchestration, and generative AI.
- Integrated business system: Connect and sync diverse systems for smooth and streamlined workflows. Extend capabilities even further with pre-built solutions from the Tungsten Marketplace.
What industries can benefit from AI-driven document and workflow automation?
AI workflow automation tools can benefit a range of different industries, including:
- Human resources
- 医療
- Banking and financial institutions
- Supply chain
- 保険
- Public sector
How does TotalAgility improve productivity?
TotalAgility improves productivity by taking a range of daily workflows off your plate.
Thanks to TotalAgility, you can automate many of your repetitive or time-consuming processes and free up time to focus on projects that further your business. It can also minimize mistakes associated with human error, eliminating the need to redo tasks. Businesses who adopt TotalAgility experience significant gains in employee productivity and proficiency.
How do I deploy TotalAgility in my business?
Ready to learn what TotalAgility can do for your business?
Request a demo today. Your dedicated Tungsten rep will learn about your business and the issues you face and show you how TotalAgility can create automated workflows to save you time and money.
See TotalAgility in Action
Extend TotalAgility Across Your Enterprise
Tungsten RPA
Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks.
Tungsten Marketplace
Explore Solutions, Connectors, and Trusted Partners.